Terms and conditions

BOOKINGS

Bookings will be confirmed when a non-refundable deposit payment of 25% of the rental price has cleared. The remaining balance is due 6 weeks prior to the commencement of the holiday.

For bookings made within 6 weeks of the commencement of the holiday, full payment is required.

If you cancel your holiday within 6 weeks of the commencement date, every effort will be made to re-let the property. if successful, the balance payment will be refunded. You are advised to seek insurance against this event.

COTTAGE AND PROPERTY

Cottage is available from 4pm on the day of arrival until 10 am on departure day.

Cottage is furnished and let for the maximum number of people specified (six) this must not be exceeded.

We operate a no smoking policy inside the cottage.

Power, central heating, unlimited Wi-Fi, bed linen and towels are included in the rental price. A welcome pack, and one basket of logs will be provided.

All personal belongings are at owners risk.

Guests are fully responsible for the cottage during their stay. Please take care with the property and report any damage or breakage’s to the owner a.s.a.p, so that replacements or repairs can be carried out ready for our next guest.

Guests are liable for any loss incurred to the property or its contents.

DOGS 

We allow one well behaved house trained dog or two miniatures, all of downstairs is dog friendly however, we do not allow dogs upstairs or on the furniture. All dog mess must be removed from the property on departure day. No wet or muddy dog’s to enter the cottage. Please bring your own pet basket and bowls.

No dogs to be left unattended in the property. Guests will be liable for any damage caused by pets or for additional cleaning required, and will be invoiced for any such cost’s incurred.

COMPLAINTS

Every effort has been made to ensure you have an enjoyable holiday if however, you have cause for complaint please contact us immediately if any problems arises so that it can be speedily resolved. We also value your feedback and are always keen to make improvements to better our guests stay. Please let us know your suggestions.

On receipt of your holiday deposit you have agreed to accept these terms and conditions.